Frequently Asked Questions

Our network gives you access to the full range of private aircraft — turboprops, light jets, midsize and super-midsize jets, heavy jets, and ultra-long-range aircraft or VIP airliners for larger groups. We recommend the ideal category based on your route, group size and budget.

Capacity ranges from four to six passengers on a light jet up to sixteen or more on a heavy or ultra-long-range aircraft. We match the cabin to your group size and comfort requirements, ensuring everyone travels together with room to spare.

Light jets are ideal for short regional hops with smaller groups and less luggage. Heavy jets offer stand-up cabins, significantly longer range, greater baggage capacity and amenities such as enclosed lavatories and full galleys — the right choice for intercontinental travel and larger parties.

Standard refreshments are included on every flight. For longer journeys or special occasions we can arrange bespoke fine-dining menus, dietary-specific meals and premium beverages on request — simply let your advisor know your preferences when booking.

Luggage allowance depends on the aircraft’s hold and cabin space. As a guide, a light jet accommodates a few soft bags, while heavy jets easily handle full suitcases and bulky items such as ski or golf equipment. Tell us what you’re bringing and we’ll recommend an aircraft with the right capacity.

We operate to over 5,000 airports worldwide — far more than scheduled airlines — including major international hubs as well as smaller regional and private airfields close to your final destination. Wherever you need to be, there is almost always a runway nearby.

Yes. One of the key advantages of private aviation is access to thousands of smaller airfields that commercial carriers don’t serve. That gets you far closer to your destination and can save hours of ground travel at either end of your journey.

We do. Our team handles international itineraries end to end, including customs and immigration coordination, overflight and landing permits, and ground transport at both ends. You simply confirm the trip — we take care of the logistics and paperwork.

Yes. We can add helicopter transfers to and from your jet to reach city centres, resorts or venues without a nearby runway. The connection is scheduled around your main flight so the whole door-to-door journey stays seamless.

Empty-leg flights — repositioning flights offered at a reduced rate — are available regularly. Share your preferred route and dates and we’ll alert you the moment a matching empty leg becomes available, offering private travel at a fraction of the usual cost.

Yes. We can arrange medically equipped aircraft with specialist crew for urgent medical transport and repatriation. These flights are coordinated discreetly and at short notice, working alongside medical teams to ensure the safest possible journey.

Safety is our highest priority. We work exclusively with operators that meet or exceed international safety standards, hold the relevant certifications, and are subject to independent third-party audits. Every aircraft and crew is vetted before your flight is confirmed.

Pets are welcome on board most aircraft, and unlike commercial airlines your pet travels in the cabin with you rather than in the hold. Let us know the species and size and we’ll confirm any documentation required for your specific route.

We accept bank transfers, all major credit and debit cards, and corporate accounts. For those who fly frequently, we also offer prepaid jet-card and membership options that simplify booking and lock in preferential rates.

We combine a global aircraft network with a dedicated 24/7 advisory team, transparent all-inclusive pricing, and a discreet, personalised service tailored to every journey. From first enquiry to final landing, you deal with one team that knows your preferences.

Pricing depends on the aircraft type, route, total flight time and availability. As a guide, light jets typically start from around €2,500 per flight hour, while larger heavy jets can exceed €9,000 per hour. Every quote we provide is all-inclusive, covering crew, fuel, handling and standard catering, so there are no hidden extras.

Most flights can be arranged within four hours of confirming your quote. For popular routes with standard aircraft we can often be wheels-up even sooner, subject to crew duty times and airport slot availability. Our operations desk is staffed 24/7 to move as fast as your schedule requires.

Yes. Our team specialises in last-minute departures and can frequently source an aircraft with as little as two to three hours’ notice. Last-minute travellers also benefit from access to discounted empty-leg flights when the timing and route align.

Absolutely. We arrange one-way, round-trip and complex multi-leg itineraries across as many destinations as you need, all coordinated under a single booking with one dedicated point of contact. This makes multi-city business trips and multi-stop leisure travel effortless.

Flight changes and cancellations are possible, subject to the terms of the operator and the timing of your request. Our team will always explain the applicable conditions before confirming your booking, so you know exactly where you stand should your plans change.